Planning an event can be stressful, but it doesn’t have to be.
We’ve put together answers to the questions we get asked most so you can relax and focus on enjoying your big day.

General

Q: What areas do you service?
We’re proudly NZ-owned and based locally. We cover most areas across the wider Bay of Plenty/Waikato, and can sometimes travel further depending on the job. Just ask - we’ll always do our best to make it work.

Q: What types of events do you do?
Pretty much anything worth celebrating - weddings, birthdays, engagement parties, corporate events, festivals, and backyard get-togethers.

Q: How far in advance should I book?
The sooner the better! Summer weekends can book out months ahead, so we always recommend locking in your date early.

Marquees

Q: What size marquee do I need?
It depends on your guest numbers, layout, and extras like dance floors or bars. Tell us what you’ve got planned and we’ll recommend the perfect fit — no guessing needed.

Q: Do marquees come with walls and flooring?
All marquees can include side walls at a small cost Flooring is optional - we’ve got a few different styles depending on your budget and the ground.

Q: Can marquees go on grass or concrete?
Both. We’ve got systems for either surface, so whether it’s a backyard or a carpark, we’ve got you covered.

Furniture & Extras

Q: Do you hire tables and chairs too?
Absolutely — we’ve got a range of tables, chairs, and setups to suit everything from rustic weddings to casual BBQs.

Q: What other extras do you offer?
Lighting, heating, outdoor games, bar leaners, and more. We can help with the full setup so you don’t have to juggle multiple suppliers.

Setup & Logistics

Q: How long does setup take?
Most setups are done the day before your event and pack-down happens the next day. Larger setups may need extra time, but we’ll confirm everything when you book.

Q: Do I need to be there when you set up?
It’s helpful but not essential. As long as we have access and clear instructions, we can take care of everything.

Q: What happens if it rains or gets windy?
Our marquees are designed for NZ weather — safe, sturdy, and secured properly. If extreme weather is expected, we’ll discuss the best plan to keep your event running smoothly.

Payments & Policies

Q: Do you require a deposit?
Yes, we ask for a small deposit to secure your booking, with the balance due before your event.

Q: What’s your cancellation policy?
Plans change — we get it. Cancellations made well in advance are usually fine, but closer to your event we may retain the deposit. We’ll go over the details when you book.

Still have a question?

No worries — flick us a message or give us a call. We’re always happy to chat and help you plan the perfect setup.